Privacy Policy
Last updated: September 28, 2026
Introduction
DermEsthetics (“DermEsthetics,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share personal information when you visit dermesthetics.ca, contact us, request a consultation, book an appointment, or submit a lead form through Facebook or Instagram.
Contact us
- DermEsthetics : DermEsthetics 561 Lakeshore Rd East Mississauga, ON L5G 0A8, Canada
- Email: info@dermesthetics.ca
- Phone: 905-271-8164
Information we collect
We may collect personal information that you choose to provide to us, including:
- Full name
- Email address
- Phone number
- Appointment, consultation, and general service-inquiry details
- General skin or treatment concerns you choose to share
- Messages sent through our website, email, social media, or other contact methods
When you submit a lead form through Facebook or Instagram, Meta provides us with the information you chose to submit through that form. Our website may also collect limited technical information, such as browser type, device information, IP address, and website activity through cookies or similar technologies, where these tools are enabled.
How we use your information
We use personal information to:
- Respond to your consultation or service request
- Contact you about appointment availability, bookings, confirmations, reminders, or follow-up related to your inquiry
- Provide and administer our services
- Communicate important information about an appointment or service
- Maintain business, security, and legal records
- Improve our website and client experience
We do not sell or rent your personal information.
Marketing communications
We will not add you to promotional email or text-message marketing lists unless you have provided separate consent to receive those messages.
You may withdraw marketing consent at any time by using the unsubscribe option in an email or by contacting us at info@dermesthetics.ca or 905-271-8164. You may still receive necessary appointment-related or service-related communications.
Consent
By providing personal information to DermEsthetics, you consent to our collection, use, and disclosure of that information for the purposes described in this Privacy Policy.
You may withdraw your consent, subject to legal or contractual requirements. Withdrawal of consent may affect our ability to provide certain services or respond to a request.
How we share information
We may share personal information only when necessary with trusted service providers who help us operate our website, manage bookings, process communications, or provide business services. These providers may access information only as needed to perform their services.
If you use a third-party booking platform or social-media platform, that platform handles your information according to its own privacy policy.
We may also disclose information where required or permitted by law.
Protecting your information
We use reasonable administrative, technical, and physical safeguards to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage method is completely secure.
Please do not send detailed medical information through social media or a general website contact form. Relevant health and treatment information can be discussed privately during your consultation.
Retention of information
We retain personal information only for as long as reasonably necessary to respond to your request, manage appointments and services, meet legal or professional obligations, resolve disputes, and maintain appropriate business records.
Cookies and third-party links
Our website may use cookies or similar technologies to help it function and understand website usage. You can adjust your browser settings to refuse or delete cookies, although some website features may not work properly.
Our website and social-media pages may contain links to third-party websites. DermEsthetics is not responsible for the privacy practices or content of those websites.
Accessing or correcting your information
You may contact us to request access to or correction of your personal information. Please contact:
We may need to verify your identity before responding to a request.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.